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Terms and Conditions

Terms and Conditions

Last Updated: August 2026

Welcome to the website of Dan Watson Physio (https://danwatsonphysio.com). These Terms and Conditions ("Terms") govern your use of our website, booking services, consultation services (in-person clinic, domiciliary/home visits, and online/telehealth), mentoring, and organisational consultancy.

By accessing or using this website, booking an appointment, or utilising our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Information About Us

  • Business Name: Dan Watson Physio

  • Website: https://danwatsonphysio.com

  • Contact Email: info@danwatsonphysio.com

  • Professional Regulation: Practitioner services are provided by a Chartered Physiotherapist registered with the Health and Care Professions Council (HCPC) and the Chartered Society of Physiotherapy (CSP) in the United Kingdom.

2. Website Content & Medical Disclaimer

  1. Informational Purposes Only: The information, articles, blog posts, and resources published on this website are provided for general educational and informational purposes only.

  2. Not Medical Advice: Website content does not constitute medical advice, formal diagnosis, or a personalised treatment plan. Accessing this website or communicating via email/contact forms does not establish a physiotherapist-patient relationship.

  3. Seek Professional Care: Always seek the direct advice of a qualified healthcare professional regarding any medical condition or injury. Never disregard professional medical advice or delay seeking it because of something you have read on this website. In an emergency, contact your emergency services (e.g., 999 or 111 in the UK).

3. Services Provided

Dan Watson Physio offers:

  • Physiotherapy Services:

    • In-Person Clinic Sessions: Fixed clinic location appointments (including Colchester).

    • Domiciliary / Home Visits: Personalised assessments and treatment conducted at the patient's private residence or an agreed external location, available by prior arrangement.

    • Online / Telehealth Consultations: Remote assessment, exercise prescription, and rehabilitation planning.

  • Mentoring: Professional, clinical, and career development support for therapy professionals.

  • Consultancy: Custom health, injury reduction, and physical performance solutions for sports teams and organisations.

4. Appointments, Booking & Payment

  1. Booking & Fees: Fees for clinic consultations, home visits, mentoring, and consultancy services are stated on the website or agreed upon before booking. For home visits, travel fees or geographic boundary requirements may apply and will be confirmed before booking.

  2. Medical Fitness & Health Declarations: Patients receiving treatment or exercise guidance must disclose full and accurate medical histories, current conditions, and medications.

  3. Home Visit Terms & Safety Requirements:

    • Suitable Environment: The client/patient must provide a safe, clean, well-lit, and smoke-free environment with sufficient space for the therapist to set up equipment and safely conduct the assessment/treatment.

    • Pets: Pets must be secured away from the treatment area for the duration of the visit.

    • Practitioner Safety: We reserve the right to refuse or immediately terminate a home visit if the environment is deemed unsafe, unsuitable, or if the practitioner encounters aggressive, abusive, or unacceptable behaviour. In such cases, full appointment fees remain payable.

    • Chaperones: If required or requested, clients are welcome to have a family member, carer, or chaperone present during home visits.

  4. Cancellation & Rescheduling:

    • We request at least 24 to 48 hours’ notice (or as specified during your booking confirmation) for cancellations or rescheduling of clinic appointments, home visits, and telehealth sessions.

    • Late cancellations or non-attendances ("no-shows"), including instances where a practitioner arrives for a home visit but cannot gain entry, may incur a cancellation fee up to the full session value.

  5. Telehealth / Online Consultations:

    • Clients participating in online/remote sessions are responsible for ensuring a safe environment and a stable internet connection.

    • Online consultations are subject to clinical suitability; if a condition requires hands-on assessment or close physical supervision, you may be advised to schedule an in-person clinic or home visit.

5. Intellectual Property

  1. All content on this website—including text, logos, trademarks, images, graphics, audio clips, and software—is the property of Dan Watson Physio or its content suppliers and is protected by UK and international copyright laws.

  2. You may view, download, and print pages for your personal, non-commercial use only. You may not reproduce, distribute, modify, or republish any content without prior written permission.

6. Privacy & Data Protection

Your privacy is paramount. Any personal data, home address details, or medical information provided through our website, booking channels, or consultation process is handled in strict accordance with current UK Data Protection legislation (including the UK GDPR and Data Protection Act 2018) and HCPC confidentiality guidelines.

For full details on how we collect, process, and protect your data, please review our Privacy Policy.

7. Limitation of Liability

  1. While we strive to ensure that all information on this website is accurate and up to date, we make no guarantees, express or implied, regarding its completeness or accuracy.

  2. To the fullest extent permitted by law, Dan Watson Physio excludes liability for any loss, damage, or injury arising directly or indirectly from:

    • Use of, or inability to use, this website or its content.

    • Unintended technical errors, site downtime, or security breaches beyond reasonable control.

  3. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.

8. Third-Party Links

Our website may contain links to external third-party websites or resources. These links are provided for convenience only. Dan Watson Physio has no control over the content of external sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

9. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.

10. Updates to These Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the website or services following changes constitutes acceptance of the revised Terms.

11. Contact Us

If you have questions regarding these Terms and Conditions, please contact us:

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